Warranty

Dwellingham Watch Company

Limited Warranty

Applicable to retail purchases made from dwellinghamwatch.com

Thank you very much for choosing a Dwellingham watch. Please read this Limited Warranty carefully before you use your Dwellingham watch as it contains important information relating to your coverage and the proper use of your timepiece.

THIS DWELLINGHAM LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

Warrantor (“we”, “our”, or “Dwellingham”) makes no express warranties other than as expressly set forth in this warranty.

WE HEREBY DISCLAIM ANY AND ALL LIABILITY FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

THE REMEDIES IN THIS LIMITED WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE WARRANTED PRODUCT.

WE LIMIT THE DURATION AND REMEDIES OF ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THE EXPRESS LIMITED WARRANTY PROVIDED IN THIS LIMITED WARRANTY.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Persons Entitled to Coverage

This Limited Warranty applies solely to Dwellingham branded products purchased directly from Dwellingham Watch Company through the dwellinghamwatch.com website or from any authorized Dwellingham retailer.

Period of Limited Warranty Coverage

We warrant your Dwellingham watch for two (2) years from the date of original purchase from Dwellingham Watch Company or any authorized Dwellingham retailer (the “Warranty Period”).

What this Limited Warranty Covers

We warrant that if your Dwellingham watch proves upon presentation by you to be defective in material or workmanship at any time during the Warranty Period, Dwellingham Watch Company will adjust or repair your watch, including replacement parts of the movement, case, and metal band, without charge, provided that the watch was used as indicated in the instruction documentation. Notwithstanding anything to the contrary contained herein, you shall be responsible for any and all postage, insurance, and shipping costs incurred in sending the watch to the Dwellingham service address. Dwellingham Watch Company hereby reserves the right to make substitutions of equal value and similar appearance.

Repairs Not Covered by this Limited Warranty

This Limited Warranty does not cover:

  • the watch band made of a material other than metal, crystal, glass, battery, or any watch accessories, including but not limited to any pouch or strap attached to the watch;
  • water damage (unless the watch is clearly designated on the back of the watch as water resistant);
  • damages caused by wear and tear;
  • scratches on the watch case or metal band caused by use;
  • damage to the watch from acts of God or natural disaster, including without limitation damage from fire, floods, or earthquakes;
  • damage to the watch while in possession of the consumer not resulting, in our sole opinion, from a defect in material or workmanship;
  • damages caused by tampering with or opening the watch other than normal use; and
  • damage to the watch from repairs performed by anyone other than an authorized Dwellingham service provider.

This Limited Warranty is valid only if accompanied by proof of purchase from dwellinghamwatch.com or an authorized Dwellingham retailer.

This Limited Warranty does not affect specific legal rights of a consumer.

IF YOU WISH TO CARRY OUT A PERIODIC OVERHAUL OF YOUR WATCH EVEN IF IT DOESN’T HAVE ANY PROBLEMS, YOU WILL BE CHARGED FOR REPAIRS, EVEN WITHIN THE WARRANTY PERIOD.

How to Get Service

To qualify for service under the Limited Warranty, you must, during the Warranty Period, contact Dwellingham Watch Company via the contact form at dwellinghamwatch.com/pages/contact or by emailing us directly. Include your proof of purchase, a description of the defect, and your shipping information. We will provide return shipping instructions.

This Limited Warranty will not be honored if the purchaser has altered or tampered with the proof of purchase documentation.

How State Law Relates to this Limited Warranty

This Limited Warranty provides you specific legal rights, and you may also have other rights which vary from state to state.

The warranty is transferable.

Warrantor

Dwellingham Watch Company
dwellinghamwatch.com

For warranty service inquiries, please use our contact page or email us directly. We aim to respond within 1–2 business days.